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Love It - Or Get It FREE!
If you're not THRILLED with your purchase, we'll refund your money - no questions asked!
We want you to LOVE every Clipholic product, and we're confident that you will!
Frequently Asked Questions
Products
What type of leather do you use for your bags?
We offer two options for our leather bags.
Our twill faux leather combines a durable twill weave with a premium, animal-free leather alternative, while our top grain leather is a durable and long-lasting material made from the top layer of cowhide.
Both options are of exceptional quality and provide a luxurious feel to our bags.
Can I personalize my product?
Yes! Many of our items can be personalized with your name, salon name, or brand message - perfect for creating a professional look or a unique gift for fellow stylists.
What are the font and color options for personalization?
Our team selects the best font and placement to complement each design.
While we don’t offer font or color customization at this time, we guarantee the final look will be stylish and cohesive with the product design.
Are your leather bags handcrafted?
Yes, all of our leather bags are handcrafted by skilled artisans.
We take great pride in the quality of our craftsmanship and ensure that each bag is carefully crafted to meet our high standards.
How spacious are your leather bags?
Our leather bags come in a range of sizes to meet your needs.
We provide detailed product descriptions that include information on the dimensions and storage capacity of each bag.
Whether you need a small clutch for a night out or a spacious tote bag for everyday use, we have options that will suit your needs.
How do I care for my leather bag?
To ensure the longevity and beautiful appearance of your leather bag, avoid water and moisture, store it properly in a cool, dry place, use a leather conditioner to prevent cracking and drying, clean with a leather cleaner, and avoid using harsh chemicals or abrasive materials.
Contact our customer support team if you have any questions or concerns about how to care for your bag.
Shipping & Delivery
How much does shipping cost?
The cost of shipping depends on the weight of your order and the destination.
For US orders, it's $7.95.
International shipping rates are $29.95.
We also offer FREE shipping on orders over $89.
If you have any questions about our shipping policies or costs, please don't hesitate to contact us. We're always happy to help!
How long will it take for my order to arrive?
It'll take about 12-15 business days for US orders and around 15-20 business days for international orders.
But since we're a small, up-and-coming company, we appreciate your patience as we work to improve our systems!
Thanks for being a part of the Clipholic :-)
Where is my order being shipped from?
Our leather handbags are manufactured in China. We would love to produce our products domestically in the USA.
We have explored every possibility to do so, but it's simply not feasible, as the production costs would prevent us from offering a competitive price point to consumers.
We carefully choose each factory we collaborate with and diligently work with them to ensure that every product meets the highest standards and adheres to our strict legal and social requirements.
We work closely with our partners in China to guarantee that each and every leather handbag meets industry standards for quality, safety, fair labor, ethical business practices, and environmental responsibility.
Can I track my order once it has been shipped?
Yes! Once your order ships, you’ll receive a tracking number. You can follow the delivery status on our Order Tracking Page.
Return & Refund
Do you offer a money-back guarantee if I'm not happy with my purchase?
Yes, without any question.
We're confident that you'll love our products.
But if for any reason you're not satisfied, we'll refund your money - no questions asked.
We know how important it is to feel great about what you buy, especially when it reflects your passion and profession. So go ahead and give us a try - risk-free.
What payment methods do you accept?
We accept all the major credit cards as well as Paypal.
So whether you're using a Visa, Mastercard, American Express, or Paypal account, we've got you covered.
We also offer a 100% satisfaction guarantee, so if for any reason you're not happy with your purchase, just let us know and we'll refund your money immediately.